Questions
FAQ
The questions we hear most from first-time customers. Don't see yours here? Get in touch and we'll answer it directly.
35mm and 120 in C-41 colour, black & white, and E-6 slide, plus
ECN-2 motion picture stock. See the Develop + Scan
page for the full list and pricing.
Colour negative is usually back out the door within 48 hours of arriving.
E-6 slide runs twice a week. Prints are made to order and ship in 7-10 days.
Yes — every negative is returned sleeved unless you ask us to hold or
dispose of it instead.
Every roll is camera-scanned and comes with a converted, ready-to-use
JPEG set plus the unconverted linear RAW file. The RAW stays on our
storage too, so you can come back and re-convert a frame later, free.
Mail-in service is open worldwide. Contact us first
if you're outside the US so we can flag any customs considerations for
undeveloped film.
Yes — rescans and prints from your own negatives don't need to go through
development here first.
Almost always worth a try — fogging and colour shifts from age or X-rays
are common and don't usually mean a blank roll. We'll flag anything
unusual we see on the negatives when your scans come back.